icon
Hon'ble Chief Minister, Odisha
Shri Mohan Charan Majhi

Citizen Charter

Home >> Citizen Charter

1. Introduction

The Citizen Charter outlines the services provided by the Directorate of Nursing, Odisha, the quality standards, timelines and grievance redressal mechanisms for nursing professionals, students and institutions. It reflects the commitment of the Directorate to ensure transparent, accountable and time-bound delivery of services.

Vision
To achieve excellence in nursing services, education, clinical care and public health nursing, thereby improving healthcare outcomes for citizens across Odisha.
Mission
  • Strengthen nursing education and training.
  • Ensure timely and efficient nursing services.
  • Support professional development and welfare.
  • Ensure standards for nursing practices.
  • Promote ethical and quality patient care.

3. Services Provision

Nursing Administration & Policy Implementation
  • Implementation of Government nursing policies.
  • Supervision of nursing services.
  • Workforce planning.
  • Coordination with Health Department.
Human Resource Management
  • Cadre control authority.
  • Recruitment coordination.
  • Posting, transfer & promotion.
  • Retirement & pension matters.
Nursing Education & Training
  • Supervision of ANM, GNM, B.Sc & M.Sc Nursing.
  • Establishment of Govt. institutions.
  • Monitoring infrastructure & quality.
  • Continuing education programs.
Public Health & Community Nursing
  • Deployment in MCHs, DHHs, CHCs, PHCs.
  • National health programs implementation.
  • Primary health care services.
  • Community outreach strengthening.
Quality Assurance & Standards
  • INC norms adherence.
  • Monitoring quality of care.
  • Patient safety standards.
  • Inspections and audits.
Welfare & Professional Development
  • Scholarships & training nominations.
  • Higher study deputation.
  • Workshops & conferences.
  • Florence Nightingale Award nominations.